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Refund policy

 

You have the right to revoke your order within fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier has or has taken possession of the goods. To exercise your right of revocation, you must inform us of your decision to revoke this agreement by means of a clear statement (for example by e-mail).

Download Return form


Please send your returned goods to the following adress: Result Objects
Alexandrinenstraße 1
10969 Berlin, Germany
Consequences of withdrawal

If the goods have already been dispatched
If you cancel your contract, we must refund all payments we have received from you, with the exception of delivery costs, within fourteen days of the day on which we receive the goods. For this refund, we will use the same means of payment that you used for the original transaction. Under no circumstances will you be charged any fees for this refund.

 

If the goods have not yet been dispatched
If you cancel your contract, we will refund all payments we have received from you from the day we receive your cancellation. For this refund, we will use the same means of payment that you used for the original transaction. Under no circumstances will you be charged any fees for this refund.

 

We may refuse repayment until we have received the goods back in full.

You must return the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The time limit shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

The goods must be packed with the same care as they were dispatched by us. In the best case, in the original carton.
Shipping costs

The customer bears the cost of returning the goods.

 

The exception applies if we as the seller are responsible for an incorrect delivery, then please send us a message and we will organise the product exchange or replacement delivery for you.