Shipping policy

We deliver our goods worldwide.

A fee is charged for the delivery depending on the weight of the goods. This will be expressly stated in our price information of the respective product before the order process is completed.

If your shipment contains 2 or more parcels, you only pay for one delivery, we pay for the additional deliveries.

Customers from non-EU countries

All customers from non-EU countries such as Switzerland, Norway or the United Kingdom buy tax-free on our website. The regulations of your country apply to the import of our products. Import duties (taxes and customs duties) are not included in the shipping costs.

Please inform yourself carefully about the possible import fees to avoid unexpected surprises and unnecessary returns. If you have any questions or need assistance with your order, please contact us.

Customers from the UK
Your order is being shipped from Berlin in Germany and will be imported into the UK. All product prices on our website in GBP are excluding German VAT (19%) and you are buying tax free.

All orders under £135 do not require import taxes. All orders over £135 must be cleared through customs and are subject to an import tax of approximately 20%.


To determine the exact amount of import fees, you can use this fee calculator as a basis, but we give no guarantee: https://wise.com/gb/import-duty/calculator 



Customers from Norway
Your order is being shipped from Berlin in Germany and will be imported to Norway. All product prices on our website in NOK are excluding German VAT (19%) and you are buying tax free.

To determine the exact amount of import fees, you can use this fee calculator as a basis, but we give no guarantee: https://www.toll.no/en/services/import-calculator/

Customers from Switzerland
Your order is being shipped from Berlin in Germany and will be imported to Switzerland. All product prices on our website in CHF are excluding German VAT (19%) and you are buying tax free.

To determine the exact amount of import fees, you can use this fee calculator as a basis, but we give no guarantee: https://importkosten.ch/

Shipping & Handling costs