You have the right to revoke your order within fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier has or has taken possession of the goods. To exercise your right of revocation, you must inform us of your decision to revoke this agreement by means of a clear statement (for example, a letter sent by mail or e-mail).
|Please send your returned goods to the following adress:
10969 Berlin, Germany
|Consequences of withdrawal
|If you withdraw from this contract, we must refund all payments we have received from you within fourteen days of the day on which we received the returned goods. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse repayment until we have received the goods back in full.
You must return the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The time limit shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period.
The goods must be packed with the same care as they were dispatched by us. In the best case, in the original carton.
|The customer bears the immediate cost of returning the goods.